FAQ

We answer your questions to make everything clear from the start.

Getting started with TalenTest

The basics, without the jargon. For a smooth start.

What is TalenTest?

TalenTest is a software platform designed for HR professionals that allows you to test and assess candidates and employees using psychometric tests in a simple, fast, and reliable way, all in one place.

Who is the platform for?

TalenTest is ideal for HR professionals, staffing managers, and talent managers looking to optimize their assessment processes.

Is the platform suitable for all industries?

TalenTest adapts to all organizational environments. Whether you are in the government sector, manufacturing, or education, our solution is flexible and ready to meet your needs.

What the platform can do for you

All the useful features, without the frills.

What types of tests are available?

TalenTest offers assessment solutions tailored to different needs: personality tests, technical skills tests, cognitive assessments, and more. With this multi-factor approach, everything is designed to help you thoroughly assess candidates and employees.

Can we compare multiple candidates?

Yes! You can easily compare the results of multiple candidates to make informed choices and see at a glance who best meets the job criteria.

Are the results easy to understand?

Absolutely. You don't need to be an expert in psychometrics and data analysis. We've simplified the entire process for you. You get clear and accurate reports that have already been interpreted by our consultants. You'll know whether or not to hire a candidate.

Is there real-time tracking of applications?

Yes, you can track candidates' progress in real time: opening of invitations, completion of tests, results... everything is at your fingertips. An intuitive interface, based on simple icons, guides you through the different phases of the evaluation, offering an instant and continuous view of the candidate's journey.

Can results be tracked by team or department?

Yes, you can filter results by position, team, or department, making it easier to analyze the overall performance of your teams. You can also define a benchmark candidate for each position as a benchmark of excellence, allowing you to quickly identify talent that comes close to it.

Who has access to what?

HR, managers, psychometric experts, clerks: everyone has their own space.

What types of access are available (HR admin, managers, teams, candidates)?

We have set up several levels of access to meet the needs of each role, while ensuring data security and confidentiality:

HR administrators: full access to all features and data related to their organization or institution.
Managers and teams: limited access to candidates and assessments associated with their department, team, or point of service.
Psychometric experts: access to raw test data for in-depth analysis, if necessary.
HR clerks and technicians: can add candidates and send assessment links, without access to results or reports.

How do I add a new candidate?

You can easily add candidates from the home page. Simply enter their first name, last name, and email address, and select the desired assessment protocol. A secure link will then be automatically sent to them by email, containing all the instructions for taking the tests.

Do candidates need to create an account?

No, there's no need to create a complicated account! Candidates receive a secure link to take the test, without having to register any new information.

Can managers only see their own candidates?

Yes, each manager has limited access to their candidates. They can only view those from their department, team, or institution, which ensures a clear and structured organization.

Is it possible to add external collaborators (e.g., external HR consultants, recruiters)?

Yes, you can invite external collaborators to view applications and test results. You can manage their access based on what they need.

Pricing & options

How much it costs, and what you get.

What is the pricing?

Our pricing are tailored to your situation. You pay the price indicated for each desired assessment. Discover all our rates or contact us for a quote.

A one-time administrative fee of $500 is required at the beginning of the agreement to open your file, validate your information, and activate your access to the platform.

Are there any hidden fees?

No surprises with TalenTest! Our prices are transparent. The price is per person, per assessment. There are no additional costs if you wish to add a manager or another HR administrator.

Do you offer free trials?

Yes. We can offer a free trial after an introductory meeting and demonstration with one of our expert advisors so that you can test the platform's features without obligation, for evaluation purposes.

How do payments work?

Billing is based on the number of assessments completed, depending on the solution(s) (PreSelect, Select, Select +, or Mobiliz). Invoices are sent monthly by email. Payments are made by bank transfer or credit card.

How do I know which pricing option is right for me?

If you are unsure which solution to choose, our team is here to help you select the solution(s) that best meet your needs. Contact one of our experts.

Can additional solutions be added as needed?

Yes, you can add more than one solution to your account once the agreement has begun. Simply contact us, and we will modify the solutions for you.

Is there a minimum commitment?

No, our solutions are offered without any long-term commitment. There is no automatic renewal. You can cancel at any time if you no longer wish to use the platform.

Why choose TalenTest?

What makes us different (and frankly practical).

Why choose TalenTest over other solutions?

Because we have focused on simplicity, efficiency, and clear, accurate results. You don't need to be an expert in psychometrics to benefit from our platform.

How does TalenTest stand out from traditional psychometric testing platforms?

No more incomprehensible reports! With TalenTest, you get visual and intuitive results. The results are available as soon as the assessment is complete, allowing you to take action independently and, above all, quickly.

Is TalenTest suitable for both small and large companies?

Absolutely. Whether you manage 5 or 5,000 candidates, our solution adapts to your reality.

What concrete benefits do clients see after using TalenTest?

Faster, more accurate decisions... and fewer headaches when recruiting. You will know clearly whether or not to hire the candidate, and whether they are operationally ready. The detailed results also guide the first steps of integration and the levers of mobilization to be activated as soon as they start the job.

Does the platform evolve according to market needs?

Absolutely! Our team is always listening to users and HR trends to develop the platform. Our pace of innovation even helps redefine market expectations.

We are here to help you

Training and personalized support

How can I get help if I have questions?

Our team of advisors is available to assist you. You can contact us with any questions by email at info@talentest.com or by phone at 1-888-772-1502.

Do you offer training on the platform?

Yes, the start-up costs include, among other things, simple and practical initial training to help you get the most out of the platform. Whether online or in person, we make sure you are ready to use it with confidence.

Is there a user guide?

Absolutely! We have a detailed guide that walks you through each step. During your training, your advisor will share it with you so that you can find what you need quickly, at any time.

Do you offer support in interpreting the results?

No need to interpret the results! Our reports are already fully analyzed by our experts and presented in a clear and straightforward manner, so there is no ambiguity. You get ready-to-use information, with no extra effort on your part. And to take it a step further, personalized support from our experts is available upon request—fees may apply.

Languages & accessibility

An inclusive, bilingual platform.

Is the platform available in multiple languages?

Yes, TalenTest is available in French and English. You can easily switch between the two, depending on your users' preferred language.

Can candidates take the tests in their preferred language?

Yes, candidates can take the tests in the language of their choice. They can select the language that suits them best, making the experience more fluid. To date, several protocols are available in French and English, and some are also available in Spanish.

Is the interface suitable for all levels of digital proficiency?

Yes, the TalenTest interface is designed to be intuitive and easy to use, regardless of your level of digital proficiency. Whether you are a tech expert or not familiar with digital tools, you will find the platform intuitive and easy to use.

Tech & security

We keep your data safe and secure.

Is the data hosted in Canada?

Yes, we host the data on secure servers located in Canada, ensuring that all information remains compliant with local data protection standards.

Is candidate data protected?

Absolutely. Candidate data is protected by state-of-the-art encryption technologies and stored securely in accordance with best practices in IT security. Our hosting servers are SOC 2 Type II and ISO 27001 certified, ensuring a high level of control, traceability, and data protection. We ensure that our entire platform is built on rigorous standards to guarantee the security and confidentiality of your information.

Is TalenTest compliant with Law 25?

Yes, your data is protected. We comply with personal data protection regulations, so you can recruit with peace of mind. For more information, please see our privacy and cookie policy.

Does the platform require any software installation?

No, TalenTest is entirely cloud-based, which means that no software installation is required on your end. You can access the platform directly from your web browser on any device.

Are the tests compatible with mobile devices and tablets?

Currently, the platform and psychometric tests are designed primarily for use on desktop or laptop computers. However, some tablets with large screens (10 inches or more) and good resolution may be suitable.

What happens if a candidate interrupts a test?

If a candidate interrupts a test, it can usually be resumed from the point where it was interrupted, ensuring a smooth experience. In the event of an internet outage or technical issue (e.g., computer failure), the platform automatically saves each response in real time. This ensures that the candidate does not lose their progress and can resume the test without having to start over from the beginning.

FAQ